Q: How large is your staff?

A: 8 total between executive, operations and support

Q: What types of businesses do you manage IT for?

A: These are an example of a few

• Private physician practices
• law offices
• real estate
• call center
• online catalog service
• executive recruiting
• luxury travel group
• and more

Q: What is the size of the smallest business you currently manage IT for?

A: The smallest is 3 PCs, 3 blackberries and a server.

Q: What types of networking capabilities do you offer or have knowledge of for small biz?

A: Here are examples of some of or capability, speak to a representative for more solutions. 

• Network connections: broadband internet access links including T1, bonded T1, business Ethernet, DSL, cable, satellite and wireless broadband

• Remote access: Virtual private networks (VPN) based on Secure Socket Layer

• (SSL) Voice: Carrying voice and data traffic on the same circuits

• Network security: Comprehensive management of security elements to mitigate network intrusions, attacks, viruses, spam and other threats.

Q: Do you sell any technology or software products?

A: Yes.

• DataShepherd for offsite data storage
• SpectorSoft for workstation internet monitoring
• Cloudmark for extreme anti-spam campaign

Q: What is your typical availability when unforeseen IT situations arise?

A: Service Level Agreements guarantees response and resolution times for maintaining

superb network performance.

Q: And how do you charge? Are you hourly? If so what rate?

A: Harmony delivers flat-fee service agreements which are customized to your needs and are extremely comprehensive in coverage. Click here for savings options

http://www.harmonycomputing.com/index.php/get-a-quote