A SMALL BUSINESS --- WHO SUPPORTS SMALL BUSINESS

Founded in 2003, Harmony is an Atlanta-centric I.T. Managed Services firm that focuses on supporting the needs of small businesses.

Our practical approach to business technology solutions creates an enjoyable experience for our clients.  Harmony always seeks the simplest solutions to the most complicated problems. We are committed to explaining concepts in simple English and working with small business owners in a collaborative relationship.

Our hands-on, consultative approach ensures that our clients receive a high level of attention and support.  A proactive approach to technology management means that Harmony’s clients benefit from a solution that is scalable to your growth.  Assisting in practical choices for budgeted IT spend and advising in business technology growth planning is what we do, every day.

YOUR OUTSOURCED IT DEPARTMENT

All businesses depend on the stability of their network infrastructure but most small businesses cannot feasibly support an internal IT department capable of meeting all their needs. Inefficient IT support can mean that smaller organizations end up paying a higher cost per user for service than larger organizations.  Harmony delivers flat-fee service agreements which are customized to your needs and are extremely comprehensive in coverage.

Many of the processes that our operations department follows are based on ITIL (Information Technology Infrastructure Library), an industry best practice framework that aligns people, processes and technology, and improves service management efficiency.

Harmony has embraced the value of these best practices and we continuously align and realign our approach to technology solutions using the ITIL philosophies.